This policy explains how ZEscapes Travel collects, uses, and protects your personal information when you browse our website, request trip information, or book a safari or tour with us.
Last updated: June 3, 2026
Who we are
Our website is https://zescapestravels.com/. ZEscapes Travel organizes guided safari and adventure trips. For privacy questions, contact us at info@zescapestravels.com.
Information we collect
Depending on how you use the site, we may collect:
Contact details — name, email address, and phone number when you submit our contact form or correspond with us.Booking details — trip selections, travel dates, number of travelers, passport name, dietary requirements, and emergency contact information provided at checkout.Payment-related data — billing information processed by our payment providers (we do not store full card numbers on our servers).Technical data — IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.Communications — messages you send us and our replies.
How we use your information
We use personal information to:
Respond to inquiries and provide trip information.Process reservations, payments, and booking confirmations.Coordinate travel arrangements with lodges, guides, and partners.Send service-related emails about your booking or account.Improve our website, security, and customer experience.Comply with legal and regulatory obligations.
Booking & payment data
When you reserve a trip, checkout is handled through WooCommerce. Payment processing is provided by third-party gateways such as Stripe and PayPal. Those providers receive the information needed to complete your transaction under their own privacy policies.
Cookies & analytics
We use cookies to keep the site working, remember preferences, and measure performance. Our cookie consent tool lets you manage non-essential cookies. Essential cookies required for checkout, security, and basic site functionality cannot be disabled while using those features.
Third-party services
We work with trusted service providers that may process data on our behalf, including:
Payment processors (Stripe, PayPal)Email delivery (WP Mail SMTP)Form handling (WPForms)Website hosting, security, and cachingBooking and tour management tools where applicable
These providers only receive the data necessary to perform their services and are required to protect it appropriately.
How long we keep data
We retain booking and customer records for as long as needed to fulfill your trip, handle support requests, and meet accounting, tax, and legal requirements. Contact form submissions are kept only as long as needed to respond and maintain business records.
Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict use of your personal data, or to object to certain processing. To make a request, email info@zescapestravels.com. We will respond within a reasonable timeframe.
Contact us
For privacy-related questions or requests, contact ZEscapes Travel at info@zescapestravels.com or use the contact form in the site footer.